FAQ's | Chesapeake Ribbons

FAQ's

How long does it take to receive my order?

Since all products are handmade in PA, you should allow an average of 1 week for delivery, from order date.  If you need a rush on a particular order, please contact us and we will work with you.  Please keep in mind custom orders may take longer if we need to order a special ribbon.

What are your Shipping and Handling costs?

Chesapeake Ribbons will Ship as follows (No Tracking):

    Flat Rate $3.00 shipping (will ship First-class, USPS)

    Flate Rate $6.00 shipping (will ship priority mail , USPS)

    We can ship internationally for an additional fee. E-mail me for more information.


What types of payment do you accept?

At this time, Chesapeake Ribbons accepts payments from PayPal. PayPal is a free and safe way to send money without sharing any financial information.


What is the Return Policy?

If you are not completely satisfied with your purchase, Chesapeake Ribbons will refund the price of the item or exchange the item within 14 days. We do not reimburse shipping costs for returned items. All merchandise must be returned in a new and unused condition. After 14 days, Chesapeake Ribbons will issue a store credit. Please note this policy excludes custom-made products.

Are you prices for one barrette/bow or for a pair?

Our price is for an individual barrette/bow.Our price is for an individual barrette/bow.

How do I know which size belt to order?

For the best fit, use a tape measure to measure where the belt is worn (waist/hip) and then add 7" for adult sizes and 6" for children's sizes.  We welcome custom lengths in our special notes box during check-out.  Also please feel free to use our suggested size chart.


What is a snap clip and an alligator clip?

1.25" snap clip is the perfect size for infants with baby fine hair.

2" snap clip size works well for toddlers and young girls or for adults, to pull back wisps/bangs.

2" Aligator clip is a comfortable fit for all children, especially with thick or curly hair. This clip is used for all bows. Makes an adorable accent when slipped into ponytails & pigtails.

2" Alligator Clip       2" Snap Clip          1.25" Snap Clip

            

 

All of our barrettes have general conformity certs.  If you would like a copy, please email us - chesapeakeribbons@gmail.com.  

Are you looking for something in particular but do not see it in your shop? We welcome custom orders so please do not hesitate to contact us! If you do not see a ribbon design or color you are looking for, we will do our best to find for you. 

For your safety…

Chesapeake Ribbons’ barrettes and bows are carefully made, but can be considered a choking hazard. Please monitor your little one while they wear the accessories. Thank you!

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